Privacy Policy
At Eden Island Luxury Accommodation (EILA), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website (eila.sc).
1. Information We Collect
1.1 Information You Provide
You may provide personal information when you contact us (for example, via a contact form), such as your name, email address, phone number, and message content.
1.2 Usage & Technical Information
We may collect non-personally identifiable information automatically as you interact with the website, including:
- IP address
- Browser type and version
- Operating system
- Pages visited, timestamps, and navigation paths
- Referral/exit pages
1.3 Cookies & Tracking Technologies
We and third-party services may use cookies, web beacons, analytics tools, and similar technologies to collect data about your usage of the site. Cookies help us analyze how users navigate the site, remember preferences, and improve functionality.
2. Use of Information
We use the information we collect for purposes including:
- Responding to your inquiries;
- Operating, maintaining, and improving the website;
- Analyzing usage patterns and enhancing user experience;
- Ensuring security, preventing fraud, and complying with legal obligations;
3. Sharing & Disclosure
We may share your information under these circumstances:
- With service providers or contractors who help us operate the website (e.g. hosting, email services);
- As required by law, regulation, or governmental request;
- To enforce our rights or protect our property or safety;
- In connection with business transactions (e.g. merger, sale of assets), subject to confidentiality obligations.
We do not sell your personal data to third parties for marketing purposes.
4. Cookies & Tracking
We use cookies and similar technologies to manage preferences, measure performance, and analyze site use. You can disable or block cookies through your browser settings, although this may affect site functionality.
5. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or required by law. Once no longer needed, we securely delete or anonymize the data.
6. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or storage is perfectly secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you;
- Correcting or updating inaccurate information;
- Deleting or erasing your data (subject to legal or contractual obligations);
- Restricting or objecting to processing of your data;
- Receiving a copy of your data (data portability);
- Withdrawing consent, where processing is based on consent.
To exercise your rights, contact us using the details below. We may require identity verification before acting on requests.
8. International Transfers
Your information may be transferred to and processed in jurisdictions outside your own, which might have different data protection laws. We will put appropriate safeguards (e.g. contractual clauses) in place to protect your data.
9. Children
The site is not intended for individuals under an age of 18. We do not knowingly collect personal data from minors. If we discover data from a minor, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version here with a new “Last updated” date. Continued use of the site after changes indicates acceptance of the revised policy.
11. Contact Information
For questions or requests about this Privacy Policy, contact:
Eden Island Luxury Accommodation (EILA)
Email: reservations@eila.sc